A library of calls is not a coaching system.
Most calls get recorded. Almost none get reviewed. And when feedback does happen, reps brush it off — because it’s opinion, not evidence.
Ergo scores every call against your methodology and surfaces the moments that matter. Automatically, across your entire team.
Ergo scores every call against your methodology and surfaces the moments that matter. Automatically, across your entire team.
From team-wide trend to coachable moment in one click.
Most managers start with a call. Ergo starts with a pattern.
Click into a coaching category. See which reps it’s concentrated in. Click into a rep. Get the exact call, the exact sentence, the exact context. You’re not reviewing calls. You’re coaching.
Click into a coaching category. See which reps it’s concentrated in. Click into a rep. Get the exact call, the exact sentence, the exact context. You’re not reviewing calls. You’re coaching.
“Ergo did things I was wishing tools would do for the last 15 years. It helped our AEs and SDRs ramp about 30% faster, and from pilot to close, we increased success rates by about 10%.”
Vidhan Mittal, VP of Revenue, Retell AI
Coverage no manager could have on their own
Every call reviewed. Not just the ones you had time for.
Most managers review two or three calls a week, per rep — picked at random. Everything else is invisible. Ergo scores every conversation against your rubric automatically. No recordings to watch. No reps falling through the cracks.
Coach the deal while it’s still winnable.
Live coaching. Deal-level intelligence. Before it's too late.
Most coaching happens after the deal is already won or lost. Ergo coaches reps while it's still in play.
On every active deal, Ergo surfaces unresolved blockers, prospect concerns, and suggested next actions — flagged automatically from calls, emails, and messages. Reps know exactly what to do before the next conversation.
On live calls, Ergo listens in real time — surfacing talk tracks and prompting next steps as the conversation unfolds. Not after the call. During it.
On every active deal, Ergo surfaces unresolved blockers, prospect concerns, and suggested next actions — flagged automatically from calls, emails, and messages. Reps know exactly what to do before the next conversation.
On live calls, Ergo listens in real time — surfacing talk tracks and prompting next steps as the conversation unfolds. Not after the call. During it.
Your methodology. Not ours.
Build the rubric that reflects how you actually sell.
Generic rubrics produce grades no one believes. Ergo lets you define the fields, weight the components, and describe what good looks like — for your process, your team, your sale.
Every call scored against what you decided matters. Not our defaults.
Every call scored against what you decided matters. Not our defaults.
See exactly where each rep stands. Then close the gap.
A profile across every dimension.Not a single score that flattens everything.
Every rep gets a radar chart showing how they perform across each component of your rubric.
Strong at opening, weak on authority discovery. Solid qualifier, inconsistent on next steps. Built from actual call data — not impressions.
Put two reps side by side and the gaps become obvious. Your top performers are doing something specific. Ergo shows you what it is — so the rest of the team can actually learn it.
Strong at opening, weak on authority discovery. Solid qualifier, inconsistent on next steps. Built from actual call data — not impressions.
Put two reps side by side and the gaps become obvious. Your top performers are doing something specific. Ergo shows you what it is — so the rest of the team can actually learn it.
Turn your best calls into team curriculum.
Stop searching for an example. Let Ergo surface the right one.
When you’re building a team session, a QBR, or a new hire’s ramp plan, Ergo finds the most relevant calls automatically — filtered by rubric score, outcome, rep, or deal stage.
Your best calls shouldn’t live in a folder no one has time to search. They should be how your whole team gets better.
Your best calls shouldn’t live in a folder no one has time to search. They should be how your whole team gets better.
What changes when every call gets reviewed.
Sales Managers
No more manually reviewing calls. Every conversation is automatically graded against your rubric — scores, gaps, and standout moments surface without you having to watch a single recording. Full coverage across every rep, easy visibility into who’s improving and who’s not, and a clear picture of what your top performers are doing differently so you can replicate it across the team.
Account Executives
Know exactly which skills are costing you deals, with the call evidence to back it up.
Account Management
A structured, data-backed view of how you’re developing each account over time.
SDRs
See whether your sequences are landing the way you were trained, call by call.
Customer Success
Confirm that implementation objectives and expansion signals are being covered on every call.
New Hires
Ramp against a benchmark built from your top performers’ actual calls, not a training doc.
There’s more under the hood.
Coaching & Enablement
Score every call against your methodology and surface the moments that matter.
Trend aggregation / Reporting
See themes across objections, competitors, and buyer language.
CRM Agents
Update records, fields, notes, contacts, activities from what was actually said.
Rep Productivity
Rank the day’s work so reps know what to do next without digging through tabs.
Chat with Everything
Ask questions across calls, emails, Slack, CRM with source-backed answers.
Follow-Up Agents
AI-powered signals on every deal, updated after every touchpoint.
Give your sales team their Sundays back
Join teams who have automated their revenue stack with Ergo.
