Delve Slashes Sales Admin 83% and Ends Pipeline Bleed with Ergo
The Challenge
Stale data crippled agility
Inaccurate pipeline data wrecked forecasting and made it impossible to scale an agile team without ballooning head-count.
Manual drag — 10-15 h/rep/week
Reps burned hours updating HubSpot, throttling scale and delaying follow-ups.
Pipeline bleed — $100Ks lost each month
Deals sat idle or slipped away, leaking revenue the team never saw coming.
First "aha!"
Two days after go-live, a discovery call auto-created a deal in HubSpot—already populated with every pain point and compliance requirement. The team had never seen data land that fast or that clean.
Ergo gave Delve's reps 10+ hours back, revived stalled deals, and drove revenue—without hiring another head.
Manual admin hours / rep / wk
12 h
~2 h
–83 %
Follow-up rate
70 %
99 %
+29 %
5–10
0
Eliminated
Win Rate
—
—
+10 %
Net hires avoided
—
1 FTE saved per 3 reps
1 FTE saved per 3 reps
At a glance: Ergo distilled every call into a live playbook—revealing which objections to coach, pains to echo, features to ship, and KPIs to hit.
Insight
Impact
Objection Handling Map – frequency of each objection x rep response
Pinpointed which rebuttals actually converted, letting Delve’s leaders target coaching and lift close-rates. |
Feature-Request Tracker – ranked list of asks on sales calls
Fed a revenue-weighted product backlog and armed reps with rollout timelines, shortening deal cycles. |
